Published On: 28.05.2025Last Updated: 28.05.2025Categories: Articles

This article is the second part of the Secapp in the Manufacturing Industry serial. The three-part series explores different ways Secapp’s critical communication and alerting solution can be leveraged across manufacturing companies and production facilities. You can read the first article here or jump straight ahead to the ROI calculations here.

1) Managing downtime and supporting predictive maintenance

Secapp’s critical communication and alerting system helps ensure production continuity and reduce costly disruptions. The platform can integrate with facility monitoring systems and sensors, enabling automatic alerts when abnormal conditions are detected. These alerts are instantly delivered to the right personnel, helping maintenance teams act before issues lead to unplanned downtime.

With Secapp’s reporting tools, organizations can maintain fault and equipment logs, as well as track maintenance and installation activities. When incidents are handled swiftly and systematically, recovery is faster and the financial impact of downtime is minimized. This makes Secapp a powerful tool for proactively protecting industrial processes

2) Preparedness, critical communication, and incident management

Unexpected events like fires, chemical leaks, cyber incidents, equipment failures, or workplace accidents can occur in any manufacturing environment. Secapp ensures that critical information reaches the right people within seconds.

With Secapp Alerting and notification solutions, organizations can prepare message templates for the most common incident types, including recipient groups and action plans. In case of a cyber event, Secapp can even serve as the organization’s backup communication platform.

Alerts can be sent through multiple channels: the mobile app (iOS/Android), SMS, email, or automated voice calls – ensuring message delivery. For high-priority messages, Secapp bypasses the recipient’s mobile device´s silent mode and requires confirmation of receipt. If there’s no response within a defined time, the system automatically escalates the alert to backup personnel.

This capability allows Secapp to reach single individuals, and dozens, hundreds, or even thousands of recipients within seconds – crucial for evacuations or major incidents. It enables rapid, organized response, minimizing human error and securing both staff safety and operational continuity.

3) Real-time situational awareness and operational leadership

Secapp supports operational leadership by consolidating communication and situational awareness in one interface. In emergencies such as factory fires, crisis teams can track task progress and employee safety in real-time. Leaders can also ask questions, provide updates, and issue new instructions via secure chat or video call.

Communication with external stakeholders, including authorities, is also streamlined. All relevant data can be collected using digital checklists, and stored in Secapp for analysis and decision-making. This includes sharing real-time information with rescue services and sending mandatory reports to authorities and insurance providers.

Having a centralized, real-time overview enhances leadership and enables fast, informed decisions under pressure. Secapp supports both everyday operations and emergency response – making sure the right people are in the right place at the right time.

4) Personnel safety and lone worker protection

Worker safety is especially critical in industrial environments, particularly for employees working alone during maintenance tasks. Secapp’s lone worker safety solutions help ensure legal and practical safety compliance.

There are two key features in Secapp’s lone worker safety solution:

  • OneClick Button: Allows workers to send an emergency alert with a single tap — even from the phone’s lock screen.
  • Lone worker switch: (Dead Man’s Switch, motion detection): Monitors the user’s movement. If the worker stops moving or doesn’t reset a timer, an automatic alert is sent to predefined contacts.

These features are designed for high-risk environments, such as working near machinery, where quick response can save lives. Secapp can also be integrated with physical emergency buttons (e.g., AINA buttons), allowing alerts to be triggered manually.

Secapp enables responses in seconds – which can be life-saving in critical situations. Lone workers feel safer knowing they can get help instantly, or that the system will alert others automatically if they’re unable to.

5) Integration with IoT and automation systems

Secapp is designed to work with both modern IoT platforms and legacy industrial systems. It supports flexible APIs for sending and receiving alerts across various systems.

For example, alerts from SCADA systems, industrial IoT sensors, or building automation (BMS) platforms can be routed to Secapp. When a connected system detects an anomaly or threshold breach, Secapp instantly alerts the responsible personnel.

These automatic alerts reduce response time and human error, ensuring immediate action during critical events. Integrations can be built with access control systems, fire alarms, personal safety devices, digital signage, and more.

Secapp’s REST API also allows custom integrations with ERP or maintenance systems, enabling seamless data flow. This flexibility ensures that Secapp fits naturally into the company’s digital ecosystem – whether it’s receiving alerts from machinery or sharing updates with external systems.

Interested to know more?

Let’s talk about how you could benefit from Secapp.

This article is the second part of the Secapp in the Manufacturing Industry serial. The three-part series explores different ways Secapp’s critical communication and alerting solution can be leveraged across manufacturing companies and production facilities. You can read the first article here or jump straight ahead to the ROI calculations here.

1) Managing downtime and supporting predictive maintenance

Secapp’s critical communication and alerting system helps ensure production continuity and reduce costly disruptions. The platform can integrate with facility monitoring systems and sensors, enabling automatic alerts when abnormal conditions are detected. These alerts are instantly delivered to the right personnel, helping maintenance teams act before issues lead to unplanned downtime.

With Secapp’s reporting tools, organizations can maintain fault and equipment logs, as well as track maintenance and installation activities. When incidents are handled swiftly and systematically, recovery is faster and the financial impact of downtime is minimized. This makes Secapp a powerful tool for proactively protecting industrial processes

2) Preparedness, critical communication, and incident management

Unexpected events like fires, chemical leaks, cyber incidents, equipment failures, or workplace accidents can occur in any manufacturing environment. Secapp ensures that critical information reaches the right people within seconds.

With Secapp Alerting and notification solutions, organizations can prepare message templates for the most common incident types, including recipient groups and action plans. In case of a cyber event, Secapp can even serve as the organization’s backup communication platform.

Alerts can be sent through multiple channels: the mobile app (iOS/Android), SMS, email, or automated voice calls – ensuring message delivery. For high-priority messages, Secapp bypasses the recipient’s mobile device´s silent mode and requires confirmation of receipt. If there’s no response within a defined time, the system automatically escalates the alert to backup personnel.

This capability allows Secapp to reach single individuals, and dozens, hundreds, or even thousands of recipients within seconds – crucial for evacuations or major incidents. It enables rapid, organized response, minimizing human error and securing both staff safety and operational continuity.

3) Real-time situational awareness and operational leadership

Secapp supports operational leadership by consolidating communication and situational awareness in one interface. In emergencies such as factory fires, crisis teams can track task progress and employee safety in real-time. Leaders can also ask questions, provide updates, and issue new instructions via secure chat or video call.

Communication with external stakeholders, including authorities, is also streamlined. All relevant data can be collected using digital checklists, and stored in Secapp for analysis and decision-making. This includes sharing real-time information with rescue services and sending mandatory reports to authorities and insurance providers.

Having a centralized, real-time overview enhances leadership and enables fast, informed decisions under pressure. Secapp supports both everyday operations and emergency response – making sure the right people are in the right place at the right time.

4) Personnel safety and lone worker protection

Worker safety is especially critical in industrial environments, particularly for employees working alone during maintenance tasks. Secapp’s lone worker safety solutions help ensure legal and practical safety compliance.

There are two key features in Secapp’s lone worker safety solution:

  • OneClick Button: Allows workers to send an emergency alert with a single tap — even from the phone’s lock screen.
  • Lone worker switch: (Dead Man’s Switch, motion detection): Monitors the user’s movement. If the worker stops moving or doesn’t reset a timer, an automatic alert is sent to predefined contacts.

These features are designed for high-risk environments, such as working near machinery, where quick response can save lives. Secapp can also be integrated with physical emergency buttons (e.g., AINA buttons), allowing alerts to be triggered manually.

Secapp enables responses in seconds – which can be life-saving in critical situations. Lone workers feel safer knowing they can get help instantly, or that the system will alert others automatically if they’re unable to.

5) Integration with IoT and automation systems

Secapp is designed to work with both modern IoT platforms and legacy industrial systems. It supports flexible APIs for sending and receiving alerts across various systems.

For example, alerts from SCADA systems, industrial IoT sensors, or building automation (BMS) platforms can be routed to Secapp. When a connected system detects an anomaly or threshold breach, Secapp instantly alerts the responsible personnel.

These automatic alerts reduce response time and human error, ensuring immediate action during critical events. Integrations can be built with access control systems, fire alarms, personal safety devices, digital signage, and more.

Secapp’s REST API also allows custom integrations with ERP or maintenance systems, enabling seamless data flow. This flexibility ensures that Secapp fits naturally into the company’s digital ecosystem – whether it’s receiving alerts from machinery or sharing updates with external systems.

Interested to know more?

Let’s talk about how you could benefit from Secapp.