Alert, dispatch and manage resources, respond to security incidents and coordinate large-scale emergencies

Secapp is a SAAS service for critical communications and alerting that captures your attention in emergencies and daily operations. The application allows dispatching and responding to alerts using any device in a matter of seconds, whether there is a small group of nurses, doctors, or even the whole organization.

Secapp also provides tools for instant messaging and documentation to collect and share critical data in a secure environment. Secapp is easy to deploy in healthcare organizations of all sizes, from local hospitals or health centers to university hospitals and even national scale use.

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Save time

Automate filling work shifts and getting urgent human resources, do daily reporting by phone or consult via video e.g. between ambulance and personnel.

Be prepared

Use ready-made message templates and contact details to alert specialists based on their expertise. Create and maintain a control room and carry it in your pocket. Increase personnel safety with mobile buttons and dead man’s switch.

Alert and reach out

Alert and reach tens, hundreds, or even thousands of people in seconds.  A secure solution for everyday instant messaging – share text, images, and videos in chat. Save up to tens or hundreds of thousands of euros a year in SMS costs.

What is Secapp?

Secapp combines all commercial (app, SMS, automated calls, email) and authority communication (TETRA) channels into one solution, enabling mass notifications, alerts to individuals and teams, and efficient data collection and sharing.

The versatile and easy-to-use Secapp application has become popular system in hospitals and health care and proven its value in critical use. For instance, University Hospital of Kuopio, responsible for millions of patients every year, has commented Secapp to save even 90% of their physicians’ and nurses’ time, which can now be used for actual patient care.

Secapp is already widely used, for example, in Finland, Estonia, and the Middle East, covering the majority of health care organizations in these regions. The user organizations consist of, for example, Emergency medical services (EMS), First Responders, Intensive care unit (ICU), Surgery Units, Hospital IT departments, Psychiatric wards, Control Rooms and Home Care.

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Use cases

  • Calling additional staff to work, filling extra shifts

  • Trauma

  • Stroke patient

  • Surgery team

  • Large scale or severe emergencies (burn patients, toxicity)
  • Fire and safety (fire, bomb threat, robbery, violent patient)
  • Infrastructure failure (communication networks, elevator, electricity, heating, water supply failures)
  • IT system failures
  • Information / instructions to physicians (e.g. COVID-19)

A specific case?

Book a demo with our expert and we can talk about your specific needs.

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Capture attention…

In everyday life

Better preparedness to cope with unexpected situations with ready-made message templates, contact details, as well as the ability to alert specialist groups based on expertise.

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Alert and reach tens, hundreds, or even thousands of people in seconds with mass messaging features (e.g. major disaster alerts). All recipients can respond to the alert (OK/NOK) and indicate whether they can participate in the situation or not.

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A real-time situational awareness forms for the person who made the alert. Secapp shows which alerted people are available and able to respond to the situation. The operation manager can share more information in the chat discussion with the entire group.

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Secapp is used as an alert and call system in the following situations, for example: when a replacement employee is needed due to a sudden absence, for alerting people on duty, and for alerting ambulances, surgery units and teams.

Secapp dispatching significantly eases the workload of the personnel, as there is no need for time-consuming call and text operations. Secapp automatically handles the process from start to finish after the first message is sent. The dispatcher also has the opportunity to choose the most suitable employee (e.g. based on skills) for the shift.

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Share text, photos, videos and files securely in the Secapp chat.  The chat function is convenient for everyday instant messaging as well as handling unexpected situations.

In addition, the video connection can be used to handle e.g. consultations and inspections or to transmit additional information remotely.

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OneClick buttons and the dead man’s switch increase the safety of personnel who work alone. With the OneClick button, you can send an alert from the screen of your own phone with a single push of a button. The dead man’s switch will automatically send an alert if the device does not detect movement within a specified time (e.g. 1 minute).

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With Secapp, organizations can collect and report critical information using digital mobile and web forms/checklists that can be sent out automatically to relevant personnel. The data can be exported as PDFs and Word files.

In the context of the Covid-19 pandemic, Secapp checklists have been used daily to collect the number of patients, hospital beds, ICU capacity, protective gear, and available personnel nationwide. The combined reports are then delivered to the Ministry of Health (MoH).

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In crises and emergencies

Ready-made message templates can be created by the customer in Secapp to prepare for various incidents, emergencies and unexpected situations.

Templates include e.g. people and groups to be alerted, the priority of the situation, a description of the situation and instructions for action, as well as possible escalation chains. Individual contacts, competencies, skills, and alert groups are managed with Secapp’s tools.

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Alert and reach tens, hundreds, or even thousands of people in seconds with mass messaging features (e.g. major disaster alerts). All recipients can respond to the alert (OK/NOK) and indicate whether they can participate in the situation or not.

Read more

A real-time situational awareness forms for the person who made the alert. Secapp shows which alerted people are available and able to respond to the situation. The operation manager can share more information in the chat discussion with the entire group.

Read more

Save more time for actual working by using dispatching automation to fill work shifts or get urgent human resources – no more time-consuming calling or emailing needed to reach people!

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A secure solution for communication in unexpected situations. Share text, images, and videos. Can be used, for example, for video consultation from the scene of the accident.

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OneClick buttons and the dead man’s switch can increase the safety of personnel who work alone. With the OneClick button, you can send an alert from the screen of your own phone with a single push of a button. The dead man’s switch will automatically send an alert if the device does not detect movement within a specified time (e.g. 1 minute).

Read more

Secapp records all events during an unexpected situation: alerted persons, responses, shared information, and decisions that have been made.

The platform allows users to collect and report critical information using digital mobile and web forms/checklists that can be sent out automatically to relevant personnel. Data can be exported as PDFs and Word files.

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Easy to set up

Choose the users

Let us know who will start using Secapp. We will add them and their details to the platform.

2-hour online training

We will provide a 2-hour online training session for your staff.

You are set to go

We will support, guide and teach you the best practices of how to get the best out of Secapp.

References

The National Intensive Care Coordinating Office

“At eight o’clock in the morning, a situational awareness message is sent to the contact number of each Intensive Care Unit using the Secapp application.”

Read how Kuopio University Hospital coordinates the adequacy of intensive care capacity.

Mikkeli Central Hospital

“One of our nurses said that she had never fallen in love with any app but with Secapp she has.”

Watch a video to learn how Mikkeli Central Hospitals handles dispatching and alerting in large-scale accidents with Secapp.

Kuopio University Hospital

“Even just in the case of shift changes and overtime dispatching, we use it (Secaoo) dozens if not hundreds of times a day.”

Read more about how we help Kuopio University Hospital.

Seinäjoki Central Hospital

“Before Secapp the alerts could take 5-10 minutes. With Secapp it’s done in 30-60 seconds.”

Watch a video and learn how Seinäjoki Central Hospital alerts faster.

Let’s talk about how you could benefit from Secapp?

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