Frequently asked questions

Our website (www.secapp.fi) uses cookies to ensure the correct operation of the pages. These essential cookies are stored in your browser and are used to remember your settings when you return to our pages, for example the language you use and whether you have already seen a notification about cookies.

If you log in to the Secapp service through our website, the service also uses its own essential cookies in the domains .secapp.fi and .mdo.fi. Unlike with our website visitors, the personal data controller in the Secapp service is the organization that acquired the service for the user. You can find more detailed information about the service's processing of personal data on the privacy policy page and from your organization. The optional tracking cookies mentioned below are only used on the secapp.fi website, not in the Secapp browser application, even though the cookies' web address is the same .secapp.fi

Cookies for visitor tracking and quality control are enabled only if you accept all cookies.

Our website uses optional cookies, which are related to website visitor tracking and are used in developing the user experience of the website and monitoring and improving the results of our customer communication.

For this purpose, we use analytics software provided by a third party (Matomo, matomo.org), which sets a tracking cookie on the user's computer. 

If optional cookies are accepted, we additionally use Dealfront web visitors tracking, which adds a visitor cookie on the user’s computer, which sends the full IP address to Dealfront to assist in visitor tracking. This cookie is used to identify organizations visiting our website and is set for the website domain only. Dealfront does not use other 3rd party cookies. 

Tracking cookies help us to track information about visitors, which include the following: 

• IP address (from which 2 bytes are hidden except for Dealfront as described above)
• Estimated location based on IP address: country, region, locality, approximate latitude and longitude (geolocation)
• Estimated visitor organization (as described above)
• Date and time of request (site visit)
• Title of the page to be viewed (Page Title)
• Web address of the page to be viewed (Page URL)
• The web address of the previously viewed page (Referrer URL)
• The screen resolution of the user's device
• The time in the visitor's time zone
• Clicked and downloaded files (Download)
• Links to the clicked external domain (Outlink)
• Page generation time (time starting from when the pages are generated on the server and ending when the visitor downloads them: Page speed)
• The main language of the browser being used (Accept-Language header)
• Browser version, browser extensions (PDF, Flash, Java...), operating system version, device ID (User-Agent header)
• The language of the opened page
• Campaigns
• Site search

Information derived from user tracking, based on optional cookies, may be used for personal communication based on other data, such as information produced by advertising management systems about the ads you see and click on, as well as with information collected by our own customer management system about your communication with us, for example using personal links in newsletters. Website visit information is not used on a personal level, but for statistical monitoring, for example to see which pages are visited often, how visitors navigate from one page to another, how often readers of a certain newsletter or advertisement visit the pages, how often visitors return to the pages and from which geographical area the pages are visited. Information derived from user tracking, based on optional cookies, may be used for personal communication based on other data. More information about the customer data processing: https://www.secapp.fi/privacy-policy/

We also use cookies from our advertising partners on our site, if the visitor allows optional cookies. Our advertising partners may use cookies to build a profile of your interests and display ads of interest to you on other sites. Cookies identify the browser and the device. If you do not accept optional cookies, you will not see targeted advertising on different websites.

Targeting cookies are placed on our pages by:

LinkedIn: Read more about these cookies

Last updated 10.7.2023