SuomiAreena’s security organization aimed to improve preparedness and communication. Particularly, they wanted to ensure that the event could be quickly paused and restarted if needed. For this, Secapp proved an effective tool, offering efficient solutions for daily communication and security management. Experiences with Secapp were very positive, and users quickly adopted the system.
Along with the the security organization, every stage manager and assistant also used Secapp. Stage checklists were reviewed via Secapp in the mornings, and the system was used to send reminders of daily events.
Secapp was first utilized for event safety during SuomiAreena 2024, held in Pori.
The security arrangements for SuomiAreena are of a very high standard and are continually being improved. The security company 247 Satakunnan Turvapalvelut Oy identified Secapp’s potential for enhancing event safety. They use Secapp in their own operations as well, and collaboration with the City of Pori was already going strong. RescSec Oy, specializing in event security, handled the practical implementation of the system at SuomiAreena.
Jukka-Pekka Schroderus, Security Manager of the City of Pori, explains Secapp’s role at SuomiAreena:
“The key factor for us was being able to halt and swiftly resume the event if necessary. Such a need arose in 2023 when a SuomiAreena event had to be stopped due to severe weather. Additionally, we piloted the direct reporting of security incidents to security management through Secapp.”
Secapp ensured smooth and reliable communication
Security Manager Jari-Matti Toivonen from Satakunnan Turvapalvelut describes the SuomiAreena city festival as a unique operational environment for event security.
“SuomiAreena differs from traditional festivals because it spreads across a wide area, with stages throughout the city. Communication needs are high, and traditional radios couldn’t cover the whole area. Secapp allowed the entire event staff to be reached quickly, reliably, and bi-directionally. Information reached everyone simultaneously, and we could even validate message delivery.”
“Secapp allowed the entire event staff to be reached quickly, reliably, and bidirectionally. Information reached everyone simultaneously, and we could even validate message delivery.”
Along with security management, Secapp was used by stage managers and assistants—approximately 80 people in total. The platform facilitated daily checklists, real-time communication, and security incident reports.
“Stage managers received checklists via Secapp every morning, and any safety incidents could be reported instantly. Other safety-related buttons were also available, allowing immediate one-click communication to security management. Photos and videos could be attached to reports, improving situational awareness. Reporting was easy, lowering the threshold to communicate concerns,” Toivonen notes.
Jukka-Pekka Schroderus emphasizes that safety is born of cooperation, with clear roles, responsibilities, and instructions for everyone involved; stage managers, assistants, moderators, technical staff, security personnel, first aid responders, and authorities. They together make up the whole, which ensures a safe event for everyone.
Effective preparedness increased staff confidence
In addition to enhancing communication and information flow, Secapp also improved employees’ sense of safety. Knowing help could be summoned with a single button press increased their sense of security.
Though no major crises occurred during the event, Secapp ensured readiness for rapid response. It reassured staff that they were prepared for all scenarios.
“We could have halted the event with a single button press, and the needed information instructions would have reached the entire event staff within seconds,” Toivonen states appreciatively.
Besides event workers, Secapp provided peace of mind for the security organization. They were able to trust that each message reached all relevant parties directly without intermediaries, preventing the “broken telephone” effect.
“In my view, the greatest benefit of Secapp was the confirmed and simultaneous sharing of critical information with everyone. I could see who had read the message. If someone hadn’t, we could immediately send someone to verify and, if necessary, act quickly to help. Information sharing was clear, reliable, and bidirectional. Secapp’s adaptability was also valuable, as it could deliver information to one person or thousands simultaneously.”
“The greatest benefit from Secapp was the confirmed and simultaneous sharing of critical information with everyone.”
Secapp impressed employees and security management
Secapp proved effective according to both security management and event workers. Digital checklists and info messages kept everyone updated. Employees praised the easy-to-use checklists, reassuring them that everything was verified before events began and help was readily available.
For security management, Secapp ensured comprehensive preparedness, transparency, and quick response capabilities. Immediate communication and confirmation of information delivery received particular praise.
Most users quickly adapted to Secapp after initial training, saying that functionalities were easy to learn. This is further proved by users requiring no further help during the event.
Jukka-Pekka Schroderus sees the added value Secapp brought to SuomiAreena:
“We now had a tool meeting our needs. Starting small proved correct. It’s important to consider how various tools fit everyday operations and what they aim to achieve: the key is adding value to safety.”
“The app has shown great potential, particularly for professional security management.”
Future use of Secapp at SuomiAreena is planned, given its clear benefits. “RescSec also plans to use Secapp at other events,” Toivonen summarizes.
Toivonen warmly recommends Secapp for event security, highlighting its effectiveness for professional security management, and particularly relevant given the ongoing demand for event safety.
How Secapp assisted SuomiAreena:
- Checklist management and real-time communication: Digital checklists ensured preparedness and communicated schedule changes instantly.
- Security incident reporting: Easy, immediate reporting with low barriers, enabling bidirectional communication and image/video sharing directly from the event area.
- Assistance requests: Employees summoned help effortlessly, be it first aid, security, or logistics support, through Secapp.
- Reliable, instantaneous information flow: Ensured uniform messaging without intermediaries, reducing delays and misinformation.
- Transparent situational awareness and flexible response: Real-time field awareness for quick intervention and resource dispatching. Critical information was able to be rapidly shared with authorities and stakeholders.
More information
SuomiAreena
SuomiAreena is an annual societal discussion event held in Pori, Finland, gathering decision-makers, experts, and citizens to discuss timely topics openly across various city stages.
247 Satakunnan Turvapalvelut
247 Satakunnan Turvapalvelut provides versatile security services including guarding, alarm monitoring, security technology, and event safety. The company extensively uses Secapp in its operations, and is also a reseller partner.
www.satakunnanturvapalvelut.fi
RescSec
RescSec specializes in event security, providing comprehensive safety solutions for festivals and public events.
SuomiAreena’s security organization aimed to improve preparedness and communication. Particularly, they wanted to ensure that the event could be quickly paused and restarted if needed. For this, Secapp proved an effective tool, offering efficient solutions for daily communication and security management. Experiences with Secapp were very positive, and users quickly adopted the system.
Along with the the security organization, every stage manager and assistant also used Secapp. Stage checklists were reviewed via Secapp in the mornings, and the system was used to send reminders of daily events.
Secapp was first utilized for event safety during SuomiAreena 2024, held in Pori.
The security arrangements for SuomiAreena are of a very high standard and are continually being improved. The security company 247 Satakunnan Turvapalvelut Oy identified Secapp’s potential for enhancing event safety. They use Secapp in their own operations as well, and collaboration with the City of Pori was already going strong. RescSec Oy, specializing in event security, handled the practical implementation of the system at SuomiAreena.
Jukka-Pekka Schroderus, Security Manager of the City of Pori, explains Secapp’s role at SuomiAreena:
“The key factor for us was being able to halt and swiftly resume the event if necessary. Such a need arose in 2023 when a SuomiAreena event had to be stopped due to severe weather. Additionally, we piloted the direct reporting of security incidents to security management through Secapp.”
Secapp ensured smooth and reliable communication
Security Manager Jari-Matti Toivonen from Satakunnan Turvapalvelut describes the SuomiAreena city festival as a unique operational environment for event security.
“SuomiAreena differs from traditional festivals because it spreads across a wide area, with stages throughout the city. Communication needs are high, and traditional radios couldn’t cover the whole area. Secapp allowed the entire event staff to be reached quickly, reliably, and bi-directionally. Information reached everyone simultaneously, and we could even validate message delivery.”
“Secapp allowed the entire event staff to be reached quickly, reliably, and bidirectionally. Information reached everyone simultaneously, and we could even validate message delivery.”
Along with security management, Secapp was used by stage managers and assistants—approximately 80 people in total. The platform facilitated daily checklists, real-time communication, and security incident reports.
“Stage managers received checklists via Secapp every morning, and any safety incidents could be reported instantly. Other safety-related buttons were also available, allowing immediate one-click communication to security management. Photos and videos could be attached to reports, improving situational awareness. Reporting was easy, lowering the threshold to communicate concerns,” Toivonen notes.
Jukka-Pekka Schroderus emphasizes that safety is born of cooperation, with clear roles, responsibilities, and instructions for everyone involved; stage managers, assistants, moderators, technical staff, security personnel, first aid responders, and authorities. They together make up the whole, which ensures a safe event for everyone.
Effective preparedness increased staff confidence
In addition to enhancing communication and information flow, Secapp also improved employees’ sense of safety. Knowing help could be summoned with a single button press increased their sense of security.
Though no major crises occurred during the event, Secapp ensured readiness for rapid response. It reassured staff that they were prepared for all scenarios.
“We could have halted the event with a single button press, and the needed information instructions would have reached the entire event staff within seconds,” Toivonen states appreciatively.
Besides event workers, Secapp provided peace of mind for the security organization. They were able to trust that each message reached all relevant parties directly without intermediaries, preventing the “broken telephone” effect.
“In my view, the greatest benefit of Secapp was the confirmed and simultaneous sharing of critical information with everyone. I could see who had read the message. If someone hadn’t, we could immediately send someone to verify and, if necessary, act quickly to help. Information sharing was clear, reliable, and bidirectional. Secapp’s adaptability was also valuable, as it could deliver information to one person or thousands simultaneously.”
“The greatest benefit from Secapp was the confirmed and simultaneous sharing of critical information with everyone.”
Secapp impressed employees and security management
Secapp proved effective according to both security management and event workers. Digital checklists and info messages kept everyone updated. Employees praised the easy-to-use checklists, reassuring them that everything was verified before events began and help was readily available.
For security management, Secapp ensured comprehensive preparedness, transparency, and quick response capabilities. Immediate communication and confirmation of information delivery received particular praise.
Most users quickly adapted to Secapp after initial training, saying that functionalities were easy to learn. This is further proved by users requiring no further help during the event.
Jukka-Pekka Schroderus sees the added value Secapp brought to SuomiAreena:
“We now had a tool meeting our needs. Starting small proved correct. It’s important to consider how various tools fit everyday operations and what they aim to achieve: the key is adding value to safety.”
“The app has shown great potential, particularly for professional security management.”
Future use of Secapp at SuomiAreena is planned, given its clear benefits. “RescSec also plans to use Secapp at other events,” Toivonen summarizes.
Toivonen warmly recommends Secapp for event security, highlighting its effectiveness for professional security management, and particularly relevant given the ongoing demand for event safety.
How Secapp assisted SuomiAreena:
- Checklist management and real-time communication: Digital checklists ensured preparedness and communicated schedule changes instantly.
- Security incident reporting: Easy, immediate reporting with low barriers, enabling bidirectional communication and image/video sharing directly from the event area.
- Assistance requests: Employees summoned help effortlessly, be it first aid, security, or logistics support, through Secapp.
- Reliable, instantaneous information flow: Ensured uniform messaging without intermediaries, reducing delays and misinformation.
- Transparent situational awareness and flexible response: Real-time field awareness for quick intervention and resource dispatching. Critical information was able to be rapidly shared with authorities and stakeholders.
More information
SuomiAreena
SuomiAreena is an annual societal discussion event held in Pori, Finland, gathering decision-makers, experts, and citizens to discuss timely topics openly across various city stages.
247 Satakunnan Turvapalvelut
247 Satakunnan Turvapalvelut provides versatile security services including guarding, alarm monitoring, security technology, and event safety. The company extensively uses Secapp in its operations, and is also a reseller partner.
www.satakunnanturvapalvelut.fi
RescSec
RescSec specializes in event security, providing comprehensive safety solutions for festivals and public events.
